Privacy policy

About this policy

Palate is a dining app run by Palate AI LLC ("Palate", "we"). This policy explains what we collect, why, who we share it with and the choices you have. Questions go to wkatzka@palateai.co.

What we collect

• Account details: your email address, the name you choose, and a password, which our sign-in provider stores in a form we can't read.
• Your taste profile: your taste quiz answers and later updates, such as cuisine and atmosphere preferences, price range, favorite neighborhoods and dietary needs.
• What you do in Palate: restaurants you save, visit, rate or dismiss, the notes you add, reservation alerts you set, your friends and group plans.
• Conversations with Palate: your chat messages, Palate's replies, and short notes Palate keeps from those conversations about what you like (for example "vegetarian" or "prefers warm spices in desserts") so later answers fit you.
• Location: with your permission, your device's precise location while you use the app, to set your city and show places near you. We use it in the moment and don't keep a history of where you've been.
• Reservation accounts: if you connect a Resy account (not available in every version of Palate), its email, your name on it, a login token that we store encrypted, and the ID of your saved payment method (never the card number), used to check availability and book for you.
• Technical information: what our servers and providers receive when the app connects, such as IP address, device type, app version and error logs.

How we use it

• To run Palate: recommendations, your map, chat, friends features and reservations.
• To personalize it: your taste profile, ratings and what Palate learns in conversation shape what it recommends.
• To keep Palate secure, fix problems and improve it.

We don't sell your personal information, and we don't use it for advertising.

Who we share it with

Only with companies that help run Palate, and only what each one needs:

• Supabase, which hosts our database and handles sign-in. Your data is stored in the United States.
• Anthropic, which provides the AI model behind Palate's chat and recommendations. It receives your messages and the parts of your profile, saved places and Palate's notes needed to answer. Under its commercial terms, Anthropic doesn't train its models on this data.
• Mapbox, which draws the map. It receives the map areas you view and your IP address.
• Google, for some place searches made through our servers. It receives the search and an approximate location.
• Reservation services such as Resy, OpenTable and Tock, when you book or open a booking link.
• Friends you connect with on Palate, who can see the places and ratings you share with them.

We may also share information when the law requires it, to protect someone's safety, or as part of a merger or sale of Palate, in which case we'll tell you.

How long we keep it

We keep your information while your account is open. You can delete your account at any time from Profile, which removes your profile, saved places, ratings, chats and Palate's notes about you. Copies may remain in backups for a short time until they're replaced.

Your choices

• Location: turn it off at any time in your device settings.
• Your data: edit your profile in the app, delete your account from Profile, or email us for a copy of your data or any other request.
• Depending on where you live, for example California, you may have more rights to know, correct or delete your information. Email us and we'll respond within the time the law requires.

Dietary and health information

If you tell Palate about allergies or dietary needs, we use that only to tailor your recommendations. Always confirm allergens with the restaurant.

Children

Palate isn't meant for children under 13, and we don't knowingly collect their information.

Security

We encrypt data in transit and use access controls so your private information is visible only to you. No system is perfectly secure, so we can't guarantee it.

Changes

If we change this policy, we'll update the date above, and we'll tell you in the app about significant changes.

Contact

Palate AI LLC, wkatzka@palateai.co